Question 1

How do I buy data bundles on KD Boost Hub?

Accepted Answer

Visit our Order page, select your network and bundle, enter your phone number, choose a payment method, and complete payment. Delivery is instant after confirmation.

Question 2

How quickly are data bundles delivered?

Accepted Answer

Korapay payments are delivered within seconds to 2 minutes. Manual topups are processed within 10 to 30 minutes.

Question 3

What networks does KD Boost Hub support?

Accepted Answer

MTN, Telecel (formerly Vodafone Ghana), and AirtelTigo. We also offer AFA, EVD, and agent SIM registration.

Question 4

How do I top up my wallet?

Accepted Answer

Go to the Top-Up page. Pay via Korapay for instant crediting, or use MTN MoMo, Telecel Cash, or bank transfer for manual processing.

Question 5

What is the referral program?

Accepted Answer

Earn 3% commission on every order placed by users you refer, with no cap. Commissions are credited directly to your wallet.

Question 6

Is KD Boost Hub safe to use?

Accepted Answer

Yes. Payments are processed through Korapay, a secure payment gateway. We never store your card details.

Question 7

What is the minimum deposit amount?

Accepted Answer

The minimum wallet top-up is GH₵ 10.

Question 8

How do I become a reseller?

Accepted Answer

Apply via the Apply page with your store details. Once approved, you get your own branded storefront to sell at your own prices.

Question 9

What happens if my order fails?

Accepted Answer

If a payment fails or an order cannot be processed, your wallet is not debited, or any debited amount is automatically refunded. Contact support if you notice any discrepancy.

Question 10

Can I cancel a pending order?

Accepted Answer

Pending manual topups can be cancelled before approval. Completed orders cannot be reversed. Contact support for assistance.

Frequently asked questions

General

Account and profile

Wallet and payments

Buying data and airtime

Orders and tracking

Referrals and commissions

Special services

Technical and support

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